Chenue

+ 350 employees/users

JOB NEED

Create an integrated business process in Salesforce: commerce and transportation operations.

Coordination between commerce and operations

PROJECT OBJECTIVE & MISSIONS COMPLETED

  • Implementation of Salesforce CRM (customer journey, automatic quotes and invoicing;
  • Fully digitalized operations:
    • Characteristics of the artworks (visual, dimensions, QR code, etc.)  are integrated to optimize and secure handling .
    • Entry of work orders, technician appointments  , site characteristics, and  handled items/crates  .
    • Managing technician travel and operations, from  planning to task completion, via mobile  .
    • Consolidated real-time indicators on the company and its sister companies.  
  • Deployment across the Group’s various subsidiaries: France, Switzerland, Canada

DEPLOYED SOLUTIONS

Transportation

330

Overall

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