Groupe Fed

+ 350 employees/users

JOB NEED

Fed is an independent French group dedicated to specialized temporary and permanent recruitment, which has been experiencing very strong growth since its founding in 2001. Its employees have a dual role: finding talent to place with its clients and commercially developing the client portfolio.

To carry out its missions, the group relied on in-house tools and outdated CRM systems that failed to differentiate itself in an increasingly competitive market. With Cloudity’s support, Fed has used Salesforce since 2016 to create and develop ALFed, a matching algorithm between candidates and recruiters. This tool allows its employees to refine the selection of applications received by the group’s 14 temporary and sector-specific recruitment agencies.

“  Today, we can send a CV to a recruiter at 11 a.m. for an interview that they will schedule with the candidate as early as 2 p.m.  ” —  Julie Bertoni, HR manager at Fed

“  Our ALFed platform, whose foundation Cloudity helped us build, allows the IT department to perfectly fulfill its daily role as a business partner to operational teams, while also being a driving force for high-value innovations ” — Michel Truong, CIO of the Fed Group

PROJECT OBJECTIVE

  • Supporting the transformation and strong development of the group
  • Strengthening individual and collective operational effectiveness
  • Optimize and automate recruitment, aligned with sales and marketing
  • Having precise and appropriate performance indicators (sales, recruitment and marketing)

MISSIONS COMPLETED

  • Project scoping
  • Implementation of the Salesforce solution (Sales Cloud, Pardot and Inbox EAC)
  • Integration with job boards, brand websites and HR back office
  • Training of IT teams and support for the launch

DEPLOYED SOLUTIONS

Recruitment

350 users

France and Europe

REVIEW & RESULTS

  • Optimizing the candidate journey and automating recruitment processes: writing job postings, distributing them on job boards, receiving (by email) and classifying CVs, calling or sending SMS messages to candidates, managing contracts…
  • A tool that facilitates information sharing and collaboration between teams across the 14 brands.
  • ”  It is an important source of synergies, productivity and comfort for the teams  ,” comments Olivier Pontecaille, Fed’s Salesforce project manager.
  • The IT department has the autonomy to evolve the solution according to emerging operational needs.

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