Build Your Salesforce Center of Expertise

Challenges We Solve

Create a structure that grows with your business. We help you design an internal Center of Expertise (CoE) tailored to your workforce size, industry requirements, and specific Salesforce architecture.

Establishing unified knowledge and global process synergy

We help you integrate diverse Salesforce expertise into a single, cohesive framework, ensuring consistent operational standards across all your regions and departments. By centralizing knowledge and aligning workflows, we eliminate duplicated efforts and ensure your entire organization operates with maximum synergy and shared purpose.

Building scalable competency and team alignment

We work with you to align your internal team structures and competency levels with the increasing complexity of your Salesforce ecosystem. This ensures your organization has the right expertise in place to manage the platform effectively, providing a stable and scalable foundation to support your sustainable growth.

Implementing strategic governance for accelerated delivery

We establish clear, strategic decision-making frameworks for your platform’s ongoing development. By providing a structured roadmap, we help you minimize technical debt and significantly accelerate the delivery of high-impact features, ensuring your technology always moves at the speed of your business goals.

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Why a Center of Expertise?

We do not just deliver technology; we build the organizational foundation for its success. Our approach to building a Center of Expertise combines senior expertise with a deep understanding of local market contexts and regulations.

  • Tailored to your scale: We design a CoE model that matches your specific employee count and Salesforce complexity.
  • Industry-specific: We align your internal structure with the specific requirements of your sector to ensure efficiency and compliance.
  • Human-centric: We focus on your people, providing role-based training to ensure high system adoption and confidence.

A word from our CTO

“We were frustrated with the complexity of Salesforce release management. That’s why we developed sfdxhardis: a free open-source tool that makes releases safer, easier to track, and fully under control. It empowers teams to manage changes confidently, even without deep technical expertise.”

Nicolas Vuillamy

CTO at Cloudity

Our Proven Methodology

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Customer stories

Stories about companies that decided to manage releases and monitor their Salesforce orgs with success.

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We help you cut through the chaos and organize your internal Salesforce expertise for long-term gain

Center Of Expertise FAQs

CoE FAQs

What exactly is a Salesforce Center of Expertise (CoE) and why does my company need it?

A CoE is a centralized framework that manages your Salesforce strategy, governance, and best practices. It ensures the platform supports your specific business goals rather than just functioning as a standalone tool, preventing technical debt and uncoordinated changes.

We do not believe in one-size-fits-all solutions. Our process begins by analyzing your specific workforce size, industry requirements, and current Salesforce architecture. We then design a scalable structure – whether it’s a lean team for a growing business or a robust framework for a global enterprise.

By unifying your Salesforce operations, you can expect clear platform ownership, faster delivery of new features, and significantly higher user adoption. Our goal is to help you cut through the chaos and ensure every system update contributes to your measurable financial gain.

We focus on maintaining momentum and providing transparency throughout the process. Setting up the core framework typically begins with a 2-4 week audit and strategy phase. We work alongside your team to ensure a smooth transition that does not hinder your ongoing business activities.

Our approach is human-centric and focused on professional growth. We first map the competencies within your current team and provide role-based training to empower them. We only recommend strategic new hires if there is a critical competency gap that cannot be filled through internal development.

Let’s organize your internal Salesforce power.