JOB NEED
- Digital transformation of the Group to move towards a 360-degree customer
- Improve sales effectiveness through better market knowledge
PROJECT OBJECTIVE
- A digital transformation project to support the Group ‘s growth ambitions
- Centralizing customer data : Capitalizing on the knowledge of 500 field employees to better manage customer relationships
- Digitalization of business processes: Managing sales cycles and increasing performance
- To deliver value and build a suitable platform
MISSIONS COMPLETED
- Creating a complete and shared view of the sales cycle
- Creation of customized reports allowing them to track the number of interventions per doctor by type of activity and by therapy, the volume of pending prescriptions, and finally the revenue generated.
- Implementation of an Office connector to allow sales representatives to manage their calendar across multiple platforms and record their expenses and visit reports
DEPLOYED SOLUTIONS
PROJECT DURATION
6 months
DISCOVER THEIR TESTIMONY
FINANCIAL STATEMENT & RESULTS
The old tool has been decommissioned in favor of a more modern CRM with enhanced features and strong extensibility capabilities .
CHALLENGES
- Challenging the needs of AGIR à Dom in order to build a platform that perfectly meets those needs
- Enabling AGIR à Dom to fulfill its ambition of becoming a leader in data- driven home healthcare
FINANCIAL STATEMENT & RESULTS
- All teams use the solution daily to manage doctors and other healthcare professionals who request their services.
- The AGIR à Dom teams are very satisfied with the result and this fruitful partnership has led to an extension into 2024
