Case studies

Self Storage Group

Self Storage Group is a leading self storage provider in Scandinavia with more than 100,000 square meters of rentable space. The company operates under two brands – City Self Storage and OK Minilager. Self Storage Group has been working with Cloudity since 2017.

Services

Challenges

A complicated and time-consuming process for creating subscriptions for customers
Lack of a single place to collect storage reservation information
Manual and time-consuming order creation.

Project scope

Support in improving Sales Cloud, Service Cloud. Improving the integration with:

- the invoicing system – 24SevenOffice
- the payment system – QuickPay
Integration with Scrive and Bisnode (data provider)
Migration of data from the previous system

Benefits

Simplified and shortened order creation process, which resulted in time savings for employees
Automated warehouse reservation process – it is done without the involvement of employees
Automated sales process from the moment of renting the warehouse to the end of the relationship between the renter and the company.

More ressources

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What it unlocked

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