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Case studies

Gereso

Manages its training, consulting, and publishing activities with Salesforce
 

+ 350 employees/users

Industries

Education & Training

Services

Salesforce implementation & integration
Value-added workshops
System adoption
Audit
Revenue lifecycle management

JOB NEED

Gereso, a specialist in training, consulting and publishing in human resources, management and professional effectiveness since 1972, has deployed Salesforce to manage all of its activities, gain efficiency and respond more effectively to the requirements of the continuing professional training reform.

PROJECT OBJECTIVE

  • Improve customer relations and simplify training follow-up
  • Automating the various billing processes will increase productivity and reduce the risk of errors.
  • Having a flexible and scalable solution to manage and develop the business
  • Simplify and optimize activity planning with an ergonomic tool
  • Moving towards managing activity by margin

MISSIONS COMPLETED

  • Customer relationship management: managing contacts (customers, prospects, partners…), sales cycles, files and administrative documents, reporting.
  • Automation of business processes and training management
  • Automation of administrative and billing processes

DEPLOYED SOLUTIONS

Training

70

Headquarters: Le Mans - 15 sites in the region

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