Case studies

Hoffmann + Krippner

Hoffmann + Krippner is a German manufacturer of high-end products such as membrane switches, potentiometers, sensors, and medical keyboards.

+ 350 employees/users

Industries

Services

Challenges

No reliable, fully customizable CRM to manage a complex product tree;
No connection between separate departments;
Data silos in different systems;
Insufficient transparency of sales processes.

Project scope

Sales Cloud – Consulting and Implementation;
Pardot – Consulting and Implementation;
Integration with Infor ERO, ELO CMS, and MS Outlook;
Tailor-made solutions for project management and procurement;
Ongoing support and development.

Benefits

No more reports created manually as spreadsheets;
The ability to capture, understand, and collect data on customer management;
Good overview of KPIs;
Cost optimization.

It is difficult to find reliable partners for our digitalization strategy who are practical and possess the necessary resources, flexibility, and expertise. Cloudity is an excellent partner for consulting and implementing company-wide processes that cover the entire IT infrastructure.