Case studies

Noyon

+ 350 employees/users

Industries

Services

JOB NEED

Publisher who did not maintain the solution used by Noyon
Creation of a new CRM

PROJECT OBJECTIVE

Deploying a 360-degree view of business activities with Salesforce

MISSIONS COMPLETED

Implementation of the CRM and initial monitoring indicators
Development of data retrieval flows for business tools
Integration of Tableau by Salesforce to enable sales teams to have a 360-degree view of the Group’s activities
Redesign of screens, objects, tables and reports to enable piloting
A second phase of reflection has begun on the CRM component to further develop the Salesforce solution.

DEPLOYED SOLUTIONS

For the past 10 months, the CLOUDITY teams have been supporting us with additional developments and problem-solving, always demonstrating great responsiveness. In all our endeavors, we are very satisfied with the exchanges and this collaboration, which continues in the same spirit as during the project.

Jean-Christophe Favier

IT Director of the Noyon Group