Customer Segmentation Challenges
According to one of the latest GUS researches, there are more than 72 000 non-financial companies registered in Poland. No matter their size, location or products they sell, all their actions revolve around the customers since they are the ones driving revenues and allowing business to grow. Needless to say – building a stable, long-lasting […]
Reduce call abandonment in your call center thanks to Click2Dial
Contact center consultants are aware of the fact that some outgoing calls will not result in a conversation. HoContact center consultants are aware of the fact that some outgoing calls will not result in a conversation. However, managers wish the abandonment rate, i.e. the rate of rejected connections, to be as low as possible. Thanks […]
Quote Creation Made Easy With Lightning Web Components
The Salesforce Spring ‘19 release announcement was very exciting for everyone in the Salesforce developers community. It introduced Lightning Web Components (LWCs), a new programming model for Lightning component development, based on modern web technologies. A few months have passed since the release, but still, not many users have had the opportunity to work with […]
Quote Creation Made Easy With Lightning Web Components
The Salesforce Spring ‘19 release announcement was very exciting for everyone in the Salesforce developers community. It introduced Lightning Web Components (LWCs), a new programming model for Lightning component development, based on modern web technologies. A few months have passed since the release, but still, not many users have had the opportunity to work with […]