Download this short e-book and discover how to effectively reduce expenses and maximize revenue in the retail industry.
Cloudity, a leader in France and Europe in CRM and digital solution consulting and implementation, is an exclusive Salesforce partner. With more than 300 expert consultants across Europe, our team leverages continuously evolving expertise thanks to a close collaboration with Salesforce.
With over 950 successful projects and an exceptional customer satisfaction rating of 4.9/5, we support both SMEs and large enterprises in their digital transformation.
Our mission: to drive your growth, foster innovation, and help you remain competitive in an ever-changing market.
For IT teams responsible for implementing modern technologies and integrating systems to build a unified customer image.
For data analysts striving to gain a deeper understanding of customers and optimize business decisions based on integrated data.
For marketing specialists who want to compete effectively in the market by personalizing communications and automating activities.
For retail leaders and managers looking for an advantage in the digital era and ways to improve the effectiveness of marketing activities.
For all those who want to meet the growing market demands by using AI, Marketing Automation and data unification to build long-term customer relationships.
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Here’s everything you need to know about setting up and working with Cloudity.
We do both. Technology is just a tool. Our mission is to help ambitious companies make meaningful change, which starts with a strong strategy. We help you choose the right technology to stay ahead of the curve.
Absolutely. Data is everywhere, and we are experts at helping you leverage it. We specialize in complex integrations, ensuring that data from all your systems is unified in one place.
Not at all. We believe in long-term partnership. Our Managed Services team is here to provide continuous support and ensure your Salesforce instance can be developed and scaled without a hitch.
System adoption is a core part of our mission. We provide comprehensive Salesforce training for both administrators and end-users, equipping them with the skills to feel comfortable and confident with the new technology.
Yes, absolutely. We specialize in solving unique challenges across several core industries, including Retail, Professional Services, Manufacturing, and Finance. Our experience allows us to go beyond generic solutions and tailor Salesforce to the specific regulatory, sales, and operational demands of your sector, ensuring your system is built on proven industry knowledge.
We focus on embedding Salesforce AI (e.g., Einstein) directly into your critical workflows. This means using AI for predictive forecasting, automated lead scoring, and personalized customer journeys. We avoid abstract theory; our goal is to ensure AI delivers measurable results by driving sales momentum, increasing service efficiency, and maximizing data utilization.
Absolutely. We specialize in turning slow, complex Salesforce environments into streamlined, high-performance assets. Our senior team conducts a deep-dive audit to identify technical debt and scalability issues. We then develop adaptive scenarios for replatforming or optimization, ensuring your system is future-proof and aligns with the latest best practices for speed and efficiency.
Adoption is an ongoing commitment, not a one-time event. We offer dedicated Adoption and Change Management services that go beyond basic training. This includes specialized workshops, continuous support, and proactive strategies to embed the new system into daily operational habits. We ensure user comfort and confidence turn into measurable productivity gains, maximizing your ROI.