Case studies

HCSG

HCSG is a German healthcare company offering solutions for precision medicine. HCSG’s service involves monitoring the health of cardiac patients through an app into which patients enter health data, and a platform where doctors and nurses access this data and respond accordingly, reducing the risk of hospitalization or death.

+ 350 employees/users

Industries

Services

Challenges

Lack of software that would integrate with HCSG’s app and allow the company to establish itself on the market and start operating;
A need for a platform to collect and manage all data and provide continuous access for cardiologists to allow them to monitor the health of patients;
Lack of a system to manage the dispatch and maintenance of devices used by patients.

Project scope

Thorough analysis and planning of system architecture tailored to the needs of HCSG;
implementation of Salesforce Service Cloud platform and it’s integration with:
- an external application created by HCSG,
- a component for data protection.
Implementation of Salesforce Experience Cloud.

Benefits

The implementation of a system as a basis for the functioning of HCSG – telemonitoring platform connecting physicians, patients, logistics and tele-nurses;
Enabling day-to-day work, monitoring patient health and generating reports;
360-degree view of the patient – creating a patient database and integrating it with HCSG’s application, enabling smooth flow of information and access to all data in one place.

Cloudity was a real enabler – setting up our new telemonitoring platform connecting physicians, patients, logistics and our tele-nurses. Especially the profound analysis of our extraordinary business needs helped us to meet regulatory, medical and user needs and be one of the first players in the market.

Lorenz Lehmann

Chief Technology Officer at HCSG

Case studies

HCSG

+ 350 employees/users

Challenges

Project scope

Benefits

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